Business Operations Consultant
for Founders scaling past $1M.
Navigator is a business operations consultant that embeds into your company, diagnoses the systems holding you back, builds the infrastructure to fix them, and hands it all over to your team, fully trained and documented.
QUICK FACTS
- WHAT IT IS
- A Fractional Operations Architect is a senior operations expert who embeds part-time into your business to design and build the systems your company needs to scale, without the cost of a full-time hire.
- PRICE RANGE
- A Navigator build engagement runs $5,000 to $10,000 per month (10 to 15 hours per week), with an ongoing retainer at $2,000 to $5,000 per month. The Canadian fractional market ranges from $3,000 to $15,000 CAD per month.
- TIMELINE
- A full engagement runs 10 to 16 weeks from kickoff to handover.
- WHO IT'S FOR
- Founders and CEOs of Canadian service businesses between $500K and $15M+ in annual revenue.
- LOCATION
- Navigator is based in Sudbury, Ontario and serves clients Canada-wide.
WHAT WE DO
What is a business operations consultant, and why does your company need one?
A business operations consultant is a specialist who analyses how your company executes: the systems, workflows, processes, tools, and team structures you use to deliver your product or service, and builds the improvements that allow it to scale without proportionally increasing cost or Founder involvement.
At Navigator, business operations consulting means three specific things: we diagnose what's constraining your growth, we design the operational architecture to fix it, and we build the systems inside your business ourselves. We don't produce strategy documents for your team to implement. We implement.
The result is a business that executes more consistently, delivers more predictably, and demands less of you, whether you're working toward your first $3M or your first $10M.
YOU NEED A BUSINESS OPERATIONS CONSULTANT IF
- You are personally involved in approving things your team should be deciding
- Delivery quality varies depending on who's assigned to the work
- Your business cannot function normally when you're unavailable for two weeks
- You've added revenue but your margin is shrinking
- Onboarding new clients or team members requires your personal involvement every time
- You have no real-time visibility into what's happening in your business
- Your team makes recurring errors because processes were never documented
- You spend more time on operational firefighting than on strategic decisions
WHAT NAVIGATOR BUILDS
Business operations consulting services.
Every engagement is scoped to your highest-leverage constraint. These are the core business operations consulting deliverables Navigator provides for Canadian Founders.
Business Operations Audit
A two-week deep-dive into every workflow, system, and bottleneck inside your business. The output is a full architectural map and prioritized build plan, not a generic strategy document.
Process Design & SOP Development
End-to-end documentation of your critical business processes. We build the SOPs, decision trees, and workflow maps your team needs to execute consistently without your personal involvement.
Fractional Operations Leadership
Embedded part-time operations leadership: attending your team meetings, managing implementation, holding accountability, and building systems while managing the constraints they're replacing.
Workflow Automation
We identify every repeatable, trigger-based task in your business and automate it end-to-end using Make, Zapier, or n8n. Average time reclaimed: 10–20 hours per week per business.
Executive Dashboards
Real-time visibility into the 5–7 metrics that actually drive your business. Built in Notion, Airtable, or your preferred platform, connected to live data sources.
Operations Consulting Retainer
Ongoing fractional business operations consulting for businesses that need continuous architectural support as they grow, without the cost of a full-time operations hire.
OUR PROCESS
How business operations consulting works at Navigator.
From initial diagnosis to clean handover: a four-phase engagement built around your specific operational constraint.
Phase A
Reconnaissance
Weeks 1–2
Deep-dive audit of your current systems, team workflows, tech stack, and operational friction points. We map your actual state before designing the target state.
Phase B
Blueprint
Week 3
A full architectural plan: prioritized bottleneck list, system designs, automation specifications, and a phased 90-day build roadmap specific to your business.
Phase C
Construction
Weeks 4–14
We build it. CRMs configured, automations deployed, SOPs written, dashboards connected. Iterative delivery; you see progress weekly, not at the end.
Phase D
Handover
Weeks 15–16
Full team training, documented runbooks, and a clean transition to your internal team. The goal from day one is a business that runs without us.
Years of business operations consulting across Canada
Canadian Founders supported past $5M in revenue
Revenue range where our business operations consulting delivers the highest ROI
Average weekly hours reclaimed per engagement
BUSINESS OPERATIONS CONSULTING FAQ
Common questions about business operations consulting in Canada.
CLIENT RESULT
$2.8M → $5.4M, same headcount
“Revenue doubled. Headcount didn't. That's the Navigator value proposition in one sentence. We went from $2.8M to $5.4M in 14 months on the exact same team because the infrastructure finally worked, and we stopped being the bottleneck in our own business.”
JEAN RADDICOT
CO-FOUNDER, BC CONSUMER GOODS
NOT READY TO ENQUIRE?
Score your own operations first.
25 checks across 5 operational pillars. Your score and your gaps appear on screen in about 7 minutes, before anything is asked of you.
SEE MY OPERATIONS SCOREREADY TO FIX YOUR BUSINESS OPERATIONS?
Book a free business operations consulting call.
45 minutes. No pitch. We'll diagnose your specific business operations constraint and tell you exactly what it would take to fix it, whether you work with us or not.
Based in Sudbury, Ontario · Business operations consulting across Canada